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- Return window:
- For any damaged or defective items, claim must be filed within 5 days of the item being received;
- For other reasons, 14 days of the item being received.
- Free return products: all except a few listed items, which will be marked at the product's details page. Products must be unused and unworn with tags still attached and in the original packaging.
- Free return regions: US only.
- Rest of the world: Customers pay for return shipping.
- How to initiate a return: start by filing a super easy return form here
- Contact us first if you have any doubts: web form or email us at firstname.lastname@example.org